How can we help?

Pick a template (viral dances, glow-ups, fantasy and epic effects, sports moves or seasonal specials), upload one photo, and Movify's AI creates a video from it. Some "motion" templates also use a short reference video.

You'll get a push notification when your video is ready, and you can save it to your phone or share it. There's no sign-up: the app creates an anonymous account for you automatically.

Coins are what you use to create videos. Movify Pro gives you a fresh coin balance at the start of every subscription period.

Coins have no cash value, can't be transferred to another user, and can't be refunded or exchanged for money.

Movify Pro is an auto-renewing weekly or monthly subscription. At the start of every period, you get a fresh coin balance. Unused coins don't carry over to the next period.

Payment is handled by the App Store or Google Play and charged to your Apple Account or Google Play account. The subscription renews automatically unless you cancel at least 24 hours before the end of the current period. Prices are shown in the app before you buy.

Subscriptions are managed by Apple or Google, so you cancel them in your store account, not in the app. Deleting the app does not cancel your subscription.

After you cancel, you keep Pro access until the end of the period you've paid for.

All payments are processed by Apple or Google, and refunds are handled by them under their own policies. We can't issue refunds directly.

• App Store: request a refund at reportaproblem.apple.com.
• Google Play: request a refund through Google Play (Google Play refund help).

Make sure you're signed in to the same Apple Account or Google account you used to subscribe, then tap Restore Purchases in the app. Your active subscription will be restored.

Because Movify uses an anonymous account tied to your app install, videos and history from a previous install may not be recoverable. Save the videos you want to keep to your phone.

Failed generations are refunded automatically: the coins go back to your balance.

A video can fail for example if the photo is unclear, if it doesn't meet our content rules, or because of a temporary problem with the AI service. Try again with a different photo, or a little later. If it keeps failing, contact us with your user ID from Settings.

Before your first upload, the app shows a consent screen explaining that your photo is sent to third-party AI video generation providers to create your video. Nothing is sent unless you agree, and you can withdraw your consent later in the app's Settings.

Your photo is used only to create the video you asked for. We never use it to train AI models, never use it for facial recognition, and never sell it. Read more in our Privacy Policy.

Email us at elsaadev@gmail.com with the subject "Movify data deletion request". We'll confirm and complete the deletion within 30 days. See Delete your data for what to include in your email.

Uploaded photos and reference videos are also deleted automatically within 30 days of upload.

Deleting your data does not cancel your subscription. Cancel it in your Apple or Google account first (see how to cancel).

• Check that notifications are allowed for Movify in your phone's settings (iPhone: Settings → Notifications → Movify; Android: Settings → Apps → Movify → Notifications).
• Check that Focus, Do Not Disturb or Low Power / Battery Saver mode isn't blocking them.
• On Android, make sure battery optimization isn't restricting Movify.
• Make sure you have an internet connection, then open the app: your finished videos are always available there, even if a notification doesn't arrive.